Returns & Exchanges
At Flow Hive, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always effortless and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the pre-paid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.